PRIVACY POLICY

Effective Date: October 15, 2026
Last Updated: October 15, 2026
Company: Shipproad LLC
Website: https://shipproad.com
Privacy Contact: contact@shipproad.com

1. INTRODUCTION

Shipproad LLC (“Shipproad,” “Company,” “we,” “us,” or “our”) respects the privacy of individuals who visit our website, contact our team, request information about our services, or interact with our digital products and services.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information in connection with our website, business operations, communications, and services.

Shipproad provides digital and technology-related services, including website design and development, user interface and user experience design, mobile application development, artificial intelligence solutions, business workflow automation, educational technology, digital consulting, and related services.

This Privacy Policy applies to information collected through https://shipproad.com, our business communications, and other activities where we expressly reference this Privacy Policy.

Certain services may be subject to additional privacy notices, contractual provisions, or data processing agreements. Where applicable, those documents supplement this Privacy Policy and govern the specific activities they address.

This Privacy Policy does not automatically govern information collected independently by third-party websites, platforms, applications, or service providers.

2. INFORMATION WE COLLECT

The information we collect depends on how you interact with Shipproad, which services you request, and the technologies used in the relevant interaction.

2.1 Information You Provide Directly

We may collect personal information that you voluntarily provide, including:

• Contact information: Name, email address, telephone number, business address, and other contact details.
• Business information: Company name, job title, professional role, industry, and business requirements.
• Inquiry information: Information submitted through contact forms, consultation requests, quote requests, and other communications.
• Project information: Project specifications, business objectives, requirements, feedback, approvals, and materials supplied for a project.
• Account information: Information required to establish or administer an account, where applicable.
• Payment-related information: Billing details, transaction references, payment status, and other information necessary to administer payments and invoices.
• Communication records: Emails, messages, support requests, and other correspondence with our team.
• Recruitment or contractor information: Professional experience, qualifications, application materials, and contact details when applying for a position or contractual opportunity.

Please do not submit sensitive personal information through ordinary website forms or communications unless the information is necessary, the submission is authorized, and appropriate safeguards are in place.

2.2 Information Collected Automatically

When you visit our website, certain information may be collected automatically, depending on the hosting configuration, analytics tools, security systems, and other technologies in use.

Such information may include:

• Internet Protocol (IP) address.
• Browser type and version.
• Device type and operating system.
• Approximate location inferred from an IP address.
• Pages visited and referring website.
• Dates, times, and duration of website interactions.
• Website performance, diagnostic, and error information.
• Security events and information associated with detecting abusive or unauthorized activity.

The specific information collected depends on the technologies enabled on our website.

2.3 Cookies and Similar Technologies

Shipproad may use cookies, pixels, local storage, and similar technologies to support website functionality, remember preferences, understand website usage, measure performance, and protect our systems.

These technologies may include:

Essential technologies: Used to provide requested website functionality, maintain security, and support basic operations.

Preference technologies: Used to remember settings or preferences, where applicable.

Analytics technologies: Used to understand traffic, usage patterns, and website performance, where enabled.

Advertising technologies: Used for advertising measurement or targeted advertising only if such technologies are implemented.

The specific cookies and similar technologies used by our website may change as our services and technical configuration evolve.

Where required by applicable law, we will obtain consent before using technologies that require consent.

You may be able to control cookies through your browser settings or available website preference tools. Blocking certain technologies may affect website functionality.

Browser-based opt-out signals, including Global Privacy Control, will be handled as required by applicable law.

2.4 Information Received from Other Sources

Where permitted by applicable law, we may receive information from:

• Business partners and professional referrals.
• Service providers supporting our business operations.
• Publicly available professional or business sources.
• Platforms used to communicate with us or administer a project.
• Individuals authorized to provide information on behalf of a client or organization.

We use such information only for appropriate business purposes and subject to applicable legal and contractual restrictions.

2.5 Information Processed Through Client Projects

In providing services, Shipproad may access or process information supplied by a client or collected through a website, application, database, or other system developed or maintained for that client.

Depending on the project, such information may include contact details, customer records, submitted forms, account information, business documents, or other data.

Where Shipproad processes personal information on behalf of a client, the client may determine the purposes and means of processing while Shipproad acts as a service provider or processor, as applicable.

In those circumstances, the client may be responsible for providing appropriate privacy notices, obtaining required permissions, establishing a lawful basis for processing, and responding to individuals’ requests.

Shipproad will handle such information in accordance with the applicable project agreement, any applicable data processing agreement, and applicable law.

3. HOW WE USE PERSONAL INFORMATION

Shipproad may use personal information for the following purposes:

3.1 Providing and Administering Services

We may use information to:

• Respond to inquiries and requests for proposals.
• Evaluate project requirements and prepare estimates.
• Communicate with clients and prospective clients.
• Develop, deliver, maintain, and support contracted services.
• Administer accounts, projects, milestones, and approvals.
• Process invoices and administer payments.
• Troubleshoot technical issues and provide customer support.

3.2 Business Communications

We may use contact information to communicate about inquiries, proposals, existing projects, requested services, administrative matters, and other relevant business activities.

Where permitted by law, we may also send business updates or promotional communications.

You may opt out of promotional emails using the unsubscribe mechanism provided in the message, where available, or by contacting us.

Opting out of promotional communications does not necessarily prevent us from sending essential administrative, contractual, security, or transactional communications.

3.3 Website Operation and Improvement

We may use technical and usage information to:

• Operate and maintain our website.
• Diagnose errors and performance issues.
• Understand website usage.
• Improve navigation, content, and functionality.
• Maintain compatibility across devices and browsers.
• Evaluate the effectiveness of our website and services.

Analytics and similar activities will be conducted subject to applicable consent requirements and privacy laws.

3.4 Security and Fraud Prevention

We may process information to detect, investigate, prevent, and respond to:

• Unauthorized access.
• Fraudulent or deceptive activity.
• Malware and malicious traffic.
• Abuse of website forms or business systems.
• Violations of applicable agreements.
• Security incidents and other threats.

3.5 Legal and Administrative Purposes

We may use information to:

• Maintain business and accounting records.
• Comply with applicable legal obligations.
• Establish, exercise, or defend legal claims.
• Enforce contractual rights.
• Respond to lawful requests from competent authorities.
• Protect the rights, safety, and property of Shipproad, our clients, and other individuals.

3.6 Other Purposes

We may use personal information for another purpose where the purpose is compatible with the original collection, adequately disclosed, and permitted by applicable law.

Where required, we will obtain consent before using information for a materially different purpose.

4. LEGAL BASES AND PERMITTED PURPOSES

Where applicable privacy laws require a legal basis for processing, Shipproad will rely on an appropriate basis for the relevant activity.

Depending on the circumstances and applicable law, these bases may include:

• Your consent.
• Performance of a contract or steps taken at your request before entering into a contract.
• Compliance with a legal obligation.
• Legitimate business interests, where recognized by applicable law and not overridden by applicable rights.
• Protection of legal claims and other purposes permitted by law.

The legal basis applicable to a particular activity depends on the circumstances and the laws governing that activity.

Where processing relies on consent, you may withdraw your consent as permitted by applicable law. Withdrawal does not invalidate processing lawfully performed before withdrawal.

5. HOW WE DISCLOSE PERSONAL INFORMATION

Shipproad does not treat the personal information entrusted to us as an unrestricted commercial asset.

We may disclose personal information to the following categories of recipients when reasonably necessary for the purposes described in this Privacy Policy and permitted by applicable law.

5.1 Service Providers and Contractors

We may share information with providers supporting our business operations, including providers of:

• Website hosting and infrastructure.
• Email and business communications.
• Form processing and customer relationship management.
• Cloud storage and file management.
• Payment processing and invoicing.
• Website analytics and performance monitoring.
• Security, backup, and technical support.
• Software development and project management.

These providers may process information on our behalf or under other arrangements appropriate to the services they provide.

Where required, we will establish contractual protections governing their processing of personal information.

5.2 Artificial Intelligence Providers

Where a project or business process uses artificial intelligence or machine-learning services, information may be transmitted to a third-party AI provider to perform the requested function.

The information transmitted, the provider involved, and the provider’s retention and model-training practices depend on the service, configuration, and applicable contractual arrangements.

We will not represent that all AI providers universally prohibit data retention or model training.

Before confidential, sensitive, or regulated information is submitted to an AI service, the relevant permissions, processing arrangements, and safeguards must be evaluated.

Where appropriate, we will use contractual restrictions, technical controls, data minimization, or other safeguards consistent with the project and applicable law.

5.3 Clients and Authorized Representatives

We may share information with a client, organization, or authorized representative when necessary to perform a project, administer an account, provide support, or fulfill a documented instruction.

5.4 Professional Advisers

We may disclose relevant information to attorneys, accountants, auditors, insurers, and other professional advisers when reasonably necessary for legitimate business, legal, financial, or compliance purposes.

5.5 Legal Requirements and Protection of Rights

We may disclose information where reasonably necessary to comply with applicable law, valid legal process, or lawful requests from competent authorities.

We may also disclose information when necessary to establish or defend legal claims, investigate suspected fraud, protect the security of our systems, or protect the rights and safety of individuals, subject to applicable legal restrictions.

5.6 Business Transfers

If Shipproad undergoes a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law and appropriate protections.

5.7 With Your Direction or Consent

We may disclose information when you request or authorize the disclosure or when another lawful basis permits it.

5.8 Sale of Personal Information and Targeted Advertising

Shipproad does not state that personal information is never sold or used for targeted advertising unless that position has been verified against our actual practices and those of the technologies operating on our website.

If Shipproad sells personal information or processes personal information for targeted advertising in a manner covered by applicable privacy law, we will provide the required disclosures and applicable opt-out mechanisms.

Where applicable, we will honor legally recognized opt-out preference signals, including Global Privacy Control, in accordance with governing law.

Publication requirement: Before publishing this Policy, Shipproad must verify whether its actual practices constitute a sale of personal information, targeted advertising, or another regulated disclosure under applicable law.

6. DATA RETENTION

Shipproad retains personal information only for as long as reasonably necessary for the purposes for which it was collected, subject to applicable legal, contractual, security, and business requirements.

Retention periods may depend on:

• The nature of the information.
• The purpose of collection.
• The duration of a client relationship.
• Contractual and project obligations.
• Accounting, tax, and recordkeeping requirements.
• Legal claims or disputes.
• Security and fraud-prevention requirements.
• Technical limitations and backup schedules.

When personal information is no longer reasonably necessary, we will take appropriate steps to delete, de-identify, or otherwise dispose of it, subject to applicable law and legitimate retention requirements.

Information maintained in backups may remain until it is overwritten or deleted through established backup procedures.

Where Shipproad processes information on behalf of a client, deletion or return of that information will be governed by the applicable contract, data processing agreement, and legal requirements.

7. DATA SECURITY

Shipproad uses or will implement reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information processed and the risks associated with its processing.

Depending on the systems and services involved, safeguards may include:

• Access controls and permissions.
• Authentication and account-security measures.
• Encryption where appropriate and supported.
• Secure configuration and system maintenance.
• Data minimization and access restrictions.
• Backup and recovery procedures.
• Security monitoring and incident response.
• Confidentiality obligations for personnel and contractors.

No method of electronic transmission, storage, or processing can be guaranteed to be completely secure.

Accordingly, Shipproad cannot promise absolute security. However, this statement does not eliminate obligations to implement safeguards or comply with applicable security and breach-notification laws.

If a security incident affects personal information, Shipproad will assess and respond to the incident in accordance with applicable legal obligations and relevant contractual commitments.

8. ARTIFICIAL INTELLIGENCE AND AUTOMATED PROCESSING

Shipproad may develop, integrate, or use AI-enabled tools and automated systems to support website functionality, business workflows, document processing, customer interactions, data analysis, or other contracted services.

8.1 Information Processed by AI Systems

Depending on the service, information may be processed by an AI system to generate content, classify information, summarize documents, answer questions, extract data, or perform another requested function.

The information processed depends on the specific service and its configuration.

We seek to limit information submitted to AI systems to what is appropriate for the intended purpose, subject to the relevant project requirements and applicable law.

8.2 Third-Party AI Providers

Some AI functionality may depend on independent third-party providers.

Those providers may have their own privacy policies, retention practices, security measures, and contractual terms.

Where appropriate, Shipproad will evaluate the relevant provider arrangements and disclose material processing practices in applicable project documentation.

8.3 AI Training

Whether personal information submitted to an AI service may be retained or used to train models depends on the provider, service, account type, configuration, and contractual terms.

Shipproad will not make a universal claim that information submitted to every AI service is never retained or used for training.

Shipproad’s own use of personal information for AI training, including large language model training, must be described accurately based on its actual practices.

8.4 Automated Decisions

AI-generated outputs may be used to assist with certain processes or recommendations.

Where applicable, Shipproad will comply with legal requirements governing profiling and automated decision-making.

Nothing in this Policy should be interpreted as authorizing automated processing that would otherwise be unlawful.

8.5 Client Responsibilities

When Shipproad provides AI-related services to a client, the client’s rights and obligations concerning submitted information, generated outputs, and resulting decisions may be established in the relevant project agreement or data processing agreement.

Clients must have the authority and necessary permissions to submit information for processing.

Additional safeguards may be required for sensitive, confidential, health-related, financial, employment-related, or otherwise regulated information.

9. YOUR PRIVACY RIGHTS

Depending on your location, the nature of the information, the processing involved, and applicable legal requirements, you may have certain rights concerning your personal information.

These rights may include:

9.1 Right to Know or Access

You may have the right to request confirmation of whether we process your personal information and obtain access to information covered by applicable law.

9.2 Right to Correction

You may have the right to request correction of inaccurate personal information we maintain about you.

9.3 Right to Deletion

You may have the right to request deletion of personal information, subject to applicable exceptions.

9.4 Right to Data Portability

You may have the right to obtain a copy of certain personal information in a portable format, where required by applicable law.

9.5 Right to Opt Out

Where applicable law provides, you may have the right to opt out of:

• The sale of personal information.
• Targeted advertising.
• Certain forms of profiling that produce legal or similarly significant effects.

9.6 Right to Withdraw Consent

Where processing relies on consent, you may withdraw that consent as permitted by applicable law.

9.7 Right to Appeal

Where applicable law provides a right to appeal a decision concerning a privacy request, you may submit an appeal using the procedure described below or in our response to your request.

9.8 Right to Non-Discrimination

We will not unlawfully discriminate against you for exercising privacy rights protected by applicable law.

9.9 Limitations and Exceptions

Privacy rights are subject to legal requirements, exemptions, verification procedures, and other applicable limitations.

For example, Shipproad may need to retain certain information to comply with legal obligations, complete a transaction, maintain necessary records, establish or defend legal claims, or fulfill other permitted purposes.

The availability and scope of a particular right depend on applicable law.

10. HOW TO SUBMIT A PRIVACY REQUEST

To submit a privacy request, contact us at:

Email: contact@shipproad.com
Subject: Privacy Rights Request

Please describe your request and provide sufficient information for us to understand and evaluate it.

We may request additional information reasonably necessary to verify your identity or authority to submit the request. We will not request more information than reasonably necessary for verification.

Where permitted by law, an authorized agent may submit a request on your behalf. We may require evidence of the agent’s authority and verification of your identity.

We will respond within the time required by applicable law.

If we deny a request, in whole or in part, we will provide an explanation and information about any applicable appeal procedure when required by law.

To appeal a decision concerning a privacy request, reply to our decision or contact contact@shipproad.com with the subject line Privacy Request Appeal.

You do not need to create a new account solely to submit a privacy request.

Where applicable law requires an online mechanism for specific opt-out requests, we will provide and maintain the required mechanism.

11. CONNECTICUT PRIVACY RIGHTS

Shipproad is based in Connecticut and will comply with privacy laws applicable to its activities.

The Connecticut Data Privacy Act, as amended, may provide eligible Connecticut residents with rights concerning the processing of their personal data.

Depending on eligibility and applicable exceptions, these rights may include:

• Confirming whether personal data is being processed.
• Accessing personal data.
• Correcting inaccuracies.
• Requesting deletion.
• Obtaining a portable copy of certain personal data.
• Opting out of certain sales of personal data, targeted advertising, or profiling.

The law’s applicability depends on the business, the information processed, the relevant thresholds, and applicable statutory provisions and exemptions.

To exercise an applicable right, contact contact@shipproad.com with the subject line Connecticut Privacy Request.

We will verify and respond to requests in accordance with applicable law.

Where required, we will provide an effective mechanism for applicable opt-out requests and honor recognized opt-out preference signals.

We will not unlawfully discriminate against individuals for exercising rights protected by applicable law.

12. CHILDREN’S PRIVACY

Shipproad’s general business website and services are not intended to solicit personal information directly from children in circumstances where such collection would violate applicable law.

We do not knowingly collect personal information from children in a manner prohibited by applicable law.

Certain projects or educational technology services may involve products designed for younger audiences. Such projects require separate consideration of applicable privacy requirements, age-related restrictions, parental consent obligations, and appropriate safeguards.

If you believe that a child has provided personal information to Shipproad inappropriately, please contact contact@shipproad.com so that we can review the matter and take appropriate action.

Nothing in this section limits any rights or obligations established by applicable children’s privacy laws.

13. THIRD-PARTY WEBSITES AND SERVICES

Our website or services may contain links to, integrate with, or depend on third-party websites, applications, software, APIs, hosting providers, payment processors, analytics tools, or other services.

Those third parties may collect and process information under their own privacy policies and contractual terms.

Shipproad does not control the independent privacy practices of third parties merely because a link, integration, or referral is available through our website.

Before providing personal information directly to a third-party service, you should review its applicable privacy information.

Where Shipproad integrates a third-party service into a client project, the allocation of privacy responsibilities may be established in the applicable project agreement or data processing agreement.

14. INTERNATIONAL DATA TRANSFERS

Shipproad may use service providers or technologies that process or store information in locations outside the state or country in which you reside.

Where personal information is transferred internationally, Shipproad will implement the safeguards and comply with the transfer requirements applicable to the relevant processing activity.

The protections applicable to information may differ depending on the destination, the provider, and the governing law.

Where required, we will provide additional information concerning relevant transfer safeguards.

15. EMAIL MARKETING AND COMMUNICATION PREFERENCES

Shipproad may send service-related messages, responses to inquiries, project updates, invoices, security notifications, and other administrative communications necessary to operate our business.

Where permitted by law, we may also send promotional communications about our services, company updates, or relevant business offerings.

You may opt out of promotional emails by using the unsubscribe instructions provided in the message, where available, or by contacting contact@shipproad.com.

We will process opt-out requests in accordance with applicable law.

Opting out of promotional communications does not prevent us from sending communications necessary to administer an existing contract, respond to your request, or comply with legal obligations.

16. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect changes in our services, technologies, data-processing practices, contractual arrangements, or legal obligations.

The revised Policy will be published on our website with an updated “Last Updated” date.

Where a material change affects the processing of personal information in a manner requiring notice or consent, we will provide the notice or obtain consent required by applicable law.

Changes will apply prospectively where required by law.

We encourage you to review this Policy periodically to remain informed about our privacy practices.

17. CONTACT INFORMATION

If you have questions about this Privacy Policy, our data-processing practices, or your privacy rights, contact:

Shipproad LLC
Website: https://shipproad.com
Email: contact@shipproad.com

For privacy requests, please use the subject line Privacy Rights Request.

For appeals concerning a denied privacy request, please use the subject line Privacy Request Appeal.

We will review and respond to inquiries in accordance with applicable law.